Hospitality & restaurant consulting
Operational discipline.
Measurable results.
We help hotels and restaurants sell more, serve better and run with rigour. A method tested every day inside a five star luxury resort in Portugal.
€20M+
Revenue directly managed
5
Openings led
12+
Years in luxury hospitality
12
F&B outlets managed across career
Why us
We are not PowerPoint consultants.
We are on the floor every day. We know what happens during a 300 cover service, an opening six weeks from deadline, a seasonal team that has to be ready in days.
Every recommendation we make has been tested in live service. If it does not work at nine on a Saturday night in August, it does not go into the plan.
Services
Where we make the difference.
01
F&B & Concept
Concept, menu engineering, bar and wine, floor layout and service. Less waste, higher average spend.
02
Hotel Operations
Front office, housekeeping, maintenance and processes. Clear standards, controlled costs, aligned teams.
03
Training & Onboarding
Training programmes and express onboarding for seasonal teams. From hire to service in days, not weeks.
04
Openings
Full pre-opening: structure, recruitment, SOPs, suppliers and soft opening. Open right the first time.
The method
Three steps. No reports gathering dust.
01
Diagnose
On the floor, not from a distance. Numbers, processes and service observed in live operation.
02
Plan
Clear priorities, measurable targets and defined owners. Simple to execute.
03
Execute
We implement side by side with your team until the results show in the numbers.
Who leads
Miguel Silva, founder.
More than 12 years in luxury hospitality, from Bairro Alto Hotel and VILA VITA Parc to the ships of Seabourn and Disney Cruise Line. Today he is Resort Manager at a five star luxury resort in Portugal, overseeing 5 F&B outlets.
“We control the process. The result follows.”
WSET 3 · Court of Master Sommeliers · eCornell · EHTL
Podcast · Launching January 2027
Full Board. Conversations with the people who make hospitality happen.
A Portuguese language podcast, hosted by an operator. General managers, chefs, sommeliers and founders, around the table, unfiltered.
Ready to operate at another level?
A 30 minute call, no commitment. You leave with at least one concrete action to apply the next day.
STOIC MENTALITY
Hospitality and restaurant consulting. A method tested on the floor, every day.
Contact
miguel.silva@stoicmentality.pt
+351 964 964 843
Alentejo · Lisbon
Podcast
Full Board Podcast
Launching January 2027
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